Privacy Statement

1. Overview

We prioritize safeguarding your personal details and maintaining your privacy. This Privacy Policy outlines the methods we employ to gather, utilize, disclose, and secure your information when you access our website, make bookings, or engage with our services online or in person.

2. Data We Gather

We might gather the following categories of information:

Identifiable Information

  • Full Name

  • Email

  • Contact Number

  • Residential Address

  • Payment Information (handled securely through third-party services)

  • Official Identification (for verifying age and identity when needed)

Reservation & Activity Information

  • Booking Records

  • Preferences and Specific Requests

  • Usage of On-site Services (e.g., wellness center, dining, gaming activities)

Digital Information

  • Internet Protocol Address

  • Device Specifications and Web Browser

  • Cookies and Tracking Tools

  • Interaction Data on Website (e.g., viewed pages, clicks)

3. Utilization of Your Information

We handle your information for the following objectives:

  • To oversee appointments and reservations

  • To confirm your identity and verify age

  • To handle secure payment processing

  • To customize your interactions with us

  • To dispatch confirmations and updates for bookings

  • To deliver customer assistance

  • To refine our website and offerings

  • To adhere to legal duties and regulatory standards

4. Information Sharing

We do not commercialize your personal data. Nevertheless, we might share it with:

  • Reliable service partners (e.g., payment handlers, support tools)

  • Authorities or legal entities, where legally mandated

  • Partners for marketing activities, solely with your agreement

5. Cookies and Tracking Methods

We utilize cookies to enrich your experience, study site traffic, and deliver tailored content. You have the option to adjust your cookie settings via your browser.

6. Data Protection

We apply industry-recognized security protocols to safeguard your information from unauthorized access, loss, or improper use. Payment transactions undergo encryption and are securely managed.

7. Your Entitlements

Based on your location, you might have the right to:

  • Review your personal details

  • Amend or revise incorrect data

  • Request removal of your details

  • Revoke consent for specific data processing

  • Oppose or limit data handling

To enact these rights, reach out to us using the contact information provided below.

8. Data Preservation

We store your personal data solely as long as required for the purposes outlined in this policy or as mandated by relevant laws.

9. Privacy of Minors

Our offerings are intended for individuals aged 18 or older. We do not intentionally gather data from minors. If we discover that we have collected information from a minor, we will promptly proceed to erase it.

10. Policy Modifications

We may revise this Privacy Policy periodically. Any modifications will be displayed on this page with the amended revision date. We recommend that you review it regularly.

11. Reach Out to Us

Should you have any inquiries or concerns regarding this Privacy Policy or your data, please reach out to us.